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incident.io

MCP server for incident.io - incident management, response coordination, and on-call operations

Tools

154 available tools

Search the tool definitions captured from the MCP server. The live list can vary with version, deployment, and credentials.

154 tools found.

  • Action convert

    Tool name: action_convert

    Convert an incident action into a follow-up.

  • Create action

    Tool name: action_create

    Create an action on an incident.

  • Delete action

    Tool name: action_delete

    Delete an incident action.

  • List action

    Tool name: action_list

    List incident actions with optional filters and pagination.

  • Update action

    Tool name: action_update

    Update an existing incident action.

  • Alert attach

    Tool name: alert_attach

    Attach an existing alert to an incident, marking it as related.

  • Alert create incident

    Tool name: alert_create_incident

    Declare a new incident for one or more alerts, attaching them to it as related.

  • Alert detach

    Tool name: alert_detach

    Detach an alert from an incident, marking it as unrelated.

  • List alert

    Read only

    Tool name: alert_list

    List alerts with optional filters and pagination.

  • List alert note

    Tool name: alert_note_list

    List notes attached to an alert.

  • Alert note manage

    Tool name: alert_note_manage

    Write, edit or remove a note on an alert.

  • Alert resolve

    Tool name: alert_resolve

    Resolve one or more firing alerts, marking them resolved now and recording who did it.

  • Alert show

    Read only

    Tool name: alert_show

    Look up an alert by ID and return its details.

  • List alert source

    Read only

    Tool name: alert_source_list

    List configured alert sources for this organisation.

  • Alert stats

    Read only

    Tool name: alert_stats

    Count alerts grouped by one or more dimensions, returning aggregate statistics.

  • Alert tag apply

    Tool name: alert_tag_apply

    Add, remove, or replace tags on up to 50 alerts.

  • List alert tag

    Tool name: alert_tag_list

    List the organisation's active alert-tag vocabulary.

  • Analysis start

    Read only

    Tool name: analysis_start

    Start an operational analysis session.

  • Ask

    Destructive

    Tool name: ask

    Ask the incident.io AI agent a question about your organisation's incidents, on-call schedules, alert routes, and operational setup.

  • Ask incident

    Destructive

    Tool name: ask_incident

    Ask the incident-focused AI agent a question.

  • Ask telemetry

    Destructive

    Tool name: ask_telemetry

    Ask the telemetry-focused AI agent a question, or run a native query verbatim.

  • Assign incident role

    Tool name: assign_incident_role

    Assign a specific incident role to a user for an incident

  • List catalog entry

    Read only

    Tool name: catalog_entry_list

    List entries in a catalog type with optional search and pagination.

  • Catalog entry show

    Read only

    Tool name: catalog_entry_show

    Look up a catalog entry by ID and return its full details.

  • List catalog type

    Read only

    Tool name: catalog_type_list

    List catalog types configured in this organisation.

  • Close incident

    Tool name: close_incident

    Close an incident by setting its status to 'Closed'

  • List code change

    Tool name: code_change_list

    List merged code changes (pull or merge requests) newest merge first, with filters on repository, merge time, deploy status, title and author.

  • Code change show

    Tool name: code_change_show

    Look up one code change (a pull or merge request we have ingested from the organisation's code host) and everything we know about when it was deployed.

  • Create cover request

    Tool name: cover_request_create

    Create a cover request asking for volunteers to cover a shift.

  • List cover request

    Tool name: cover_request_list

    List cover requests: asks for someone else to take a stretch of an on-call shift.

  • Cover request manage

    Tool name: cover_request_manage

    Manage a cover request as its requester or creator.

  • Cover request respond

    Tool name: cover_request_respond

    Respond to a cover request you are a candidate on.

  • Create alert event

    Tool name: create_alert_event

    Create an alert event in incident.io

  • Create alert route

    Tool name: create_alert_route

    Create a new alert route in incident.io

  • Create custom field

    Tool name: create_custom_field

    Create a new custom field for incidents.

  • Create custom field option

    Tool name: create_custom_field_option

    Add a new option to a single_select or multi_select custom field

  • Create incident

    Tool name: create_incident

    Create a new incident in incident.io

  • Create incident smart

    Tool name: create_incident_smart

    Create a new incident with smart defaults - automatically fetches first available severity, type, and status if not provided

  • Create incident update

    Tool name: create_incident_update

    Create a new incident update (status message) for an incident

  • Create custom dashboard

    Tool name: custom_dashboard_create

    Create a native Insights dashboard from a set of organised charts and tiles.

  • Custom field values

    Tool name: custom_field_values

    Look up which values a custom field accepts, so you can set it to a real one.

  • Delete custom field

    Tool name: delete_custom_field

    Delete a custom field.

  • Delete incident update

    Tool name: delete_incident_update

    Delete an incident update

  • Document search

    Tool name: document_search

    Search the organisation's synced knowledge base documents — runbooks, guides, post-mortems, architecture notes and similar — indexed from sources like GitHub, Notion, and Confluence.

  • Document show

    Tool name: document_show

    Read a document from the organisation's synced knowledge base, returning the full text content (typically markdown) alongside its title, generated summary and tags, source system, and URL.

  • Duration metrics stats

    Tool name: duration_metrics_stats

    Aggregate incident duration metrics (e.g. time to acknowledge, time to resolve) grouped by one or more dimensions, returning per-group statistics.

  • Create escalation

    Tool name: escalation_create

    Raise an escalation to page a specific user or an escalation path.

  • List escalation

    Read only

    Tool name: escalation_list

    List escalations (also known as "pages") with optional filters, newest first.

  • List escalation path

    Read only

    Tool name: escalation_path_list

    List escalation paths configured in this organisation.

  • Escalation path show

    Read only

    Tool name: escalation_path_show

    Look up an escalation path and show who would be paged at each level.

  • Escalation respond

    Destructive

    Tool name: escalation_respond

    Respond to an active escalation (page) on behalf of the authenticated user.

  • Escalation show

    Read only

    Tool name: escalation_show

    Look up an escalation (page) by ID and return its details.

  • Escalation stats

    Read only

    Tool name: escalation_stats

    Count escalations (pages) grouped by one or more dimensions, returning aggregate statistics with workload from linked incidents.

  • List extension connector

    Tool name: extension_connector_list

    List the organisation's extension connectors — the MCP servers and HTTP APIs connected through Extensions — with their capabilities and connection health.

  • Create extension plugin

    Tool name: extension_plugin_create

    Load a plugin from a source-control repository as an extension, and start its first sync.

  • List extension plugin

    Tool name: extension_plugin_list

    List the organisation's extension plugins with their skills and sync state.

  • Extension plugin sync

    Tool name: extension_plugin_sync

    Request a re-sync of an extension plugin from its source repository.

  • Update extension plugin

    Tool name: extension_plugin_update

    Update an extension plugin: enable or disable it, rename its mount, or change which of its skills agents may load.

  • Extension skill feedback list

    Tool name: extension_skill_feedback_list

    Get the current feedback on an extension plugin's skills, so their author can improve them.

  • Extension skill feedback update

    Tool name: extension_skill_feedback_update

    Dismiss a skill feedback issue the organisation won't fix, or reopen one dismissed earlier.

  • Extension skill usage list

    Tool name: extension_skill_usage_list

    List individual assessed skill loads — one row per time an agent loaded a skill and the retrospective assessment judged how it went.

  • Extension upload URL

    Tool name: extension_upload_url

    Get a URL to upload extension content you want to check, when it isn't in a repository we can read.

  • Extension verify

    Tool name: extension_verify

    Test proposed extension content before landing it.

  • Extension verify show

    Tool name: extension_verify_show

    Show a plugin verification's status and result.

  • List external service

    Tool name: external_service_list

    List the third-party services whose status pages we monitor.

  • External service status

    Tool name: external_service_status

    Read the state of third-party services we monitor, and the state changes inside a window.

  • Feedback

    Destructive

    Tool name: feedback

    Submit feedback about the incident.io MCP tools to help us improve them.

  • Create follow up

    Destructive

    Tool name: follow_up_create

    Create a follow-up on an incident, either from scratch or by importing an existing external ticket.

  • List follow up

    Read only

    Tool name: follow_up_list

    List follow-ups with optional filters and pagination.

  • Follow up stats

    Read only

    Tool name: follow_up_stats

    Count follow-ups grouped by one or more dimensions, returning aggregate statistics.

  • Update follow up

    Destructive

    Tool name: follow_up_update

    Update an existing follow-up.

  • Get action

    Tool name: get_action

    Get details of a specific action by ID

  • Get alert

    Tool name: get_alert

    Get details of a specific alert by ID

  • Get alert route

    Tool name: get_alert_route

    Get details of a specific alert route by ID

  • Get custom field

    Tool name: get_custom_field

    Get details of a specific custom field by ID, including its options, type, and configuration

  • Get follow up

    Tool name: get_follow_up

    Get details of a specific follow-up by ID.

  • Get incident

    Tool name: get_incident

    Get details of a specific incident by ID or reference.

  • Get incident update

    Tool name: get_incident_update

    Get details of a specific incident update by ID

  • Get severity

    Tool name: get_severity

    Get details of a specific severity level by ID

  • Get workflow

    Tool name: get_workflow

    Get details of a specific workflow by ID

  • Create glossary

    Tool name: glossary_create

    Create a glossary entry: a coined term (acronym, service name, or internal jargon) and what it means.

  • Delete glossary

    Tool name: glossary_delete

    Delete a glossary entry so it no longer appears in glossary_list.

  • List glossary

    Tool name: glossary_list

    List and search this organisation's glossary: coined terms (acronyms, service names, internal jargon) and what they mean.

  • Update glossary

    Tool name: glossary_update

    Update a live glossary entry's item and description.

  • Help query

    Tool name: help_query

    Ask how incident.io works and get an answer written from incident.io's own product documentation.

  • Create

    Destructive

    Tool name: incident_create

    Create a new incident.

  • List

    Read only

    Tool name: incident_list

    Search and list incidents, returning a summary per result.

  • Merge

    Tool name: incident_merge

    Merge incidents that turn out to be the same problem into one.

  • Message

    Tool name: incident_message

    Share a finding, insight, or piece of analysis into an incident's chat channel, so the responders can see it.

  • Show

    Read only

    Tool name: incident_show

    Look up an incident by ID or reference (e.g. INC-123, 123, or a full ID) and return its details.

  • Stats

    Read only

    Tool name: incident_stats

    Count incidents grouped by one or more dimensions, returning aggregate statistics.

  • Unmerge

    Tool name: incident_unmerge

    Reverse a merge, restoring an incident as a standalone incident.

  • Update

    Destructive

    Tool name: incident_update

    Update an incident: post a status update message, rename it, change its summary, severity or status (including pausing it), set custom fields, assign roles, or set incident timestamps.

  • Update list

    Read only

    Tool name: incident_update_list

    List status updates for an incident, most recent first.

  • Insights chart explore URL

    Tool name: insights_chart_explore_url

    Link to a chart of the organisation's incident.io data in Insights explore.

  • Insights chart options

    Tool name: insights_chart_options

    List the charts this organisation can draw, for a dashboard or a single chart: ready-made presets, the measures a custom chart can plot, the filters each measure takes, and the ids of the…

  • Insights dashboard add chart

    Tool name: insights_dashboard_add_chart

    Add a chart or a trend or KPI tile to the bottom of one of the organisation's Insights dashboards, as a full-width row.

  • List insights dashboard

    Tool name: insights_dashboard_list

    List the organisation's custom Insights dashboards that insights_dashboard_add_chart can add a chart to, by name.

  • Insights dashboard remove panel

    Tool name: insights_dashboard_remove_panel

    Remove one panel (a chart, trend or KPI tile, text or divider) from one of the organisation's custom Insights dashboards, as "Delete panel" does in the editor.

  • Insights dashboard show

    Tool name: insights_dashboard_show

    Show a custom Insights dashboard's layout: its numbered sections with their titles and filters, each section's numbered rows, and each row's columns with their widths and panels.

  • Insights dashboard update chart

    Tool name: insights_dashboard_update_chart

    Change a chart, trend tile, KPI tile or text panel already on one of the organisation's custom Insights dashboards.

  • Insights dashboard update section

    Tool name: insights_dashboard_update_section

    Set the title or description of a section on one of the organisation's custom Insights dashboards.

  • Investigation feedback

    Tool name: investigation_feedback

    Record a user's overall feedback on an AI investigation — whether it was helpful in responding to the incident.

  • Investigation start

    Tool name: investigation_start

    Start an AI SRE investigation for an incident.

  • Investigation steer

    Tool name: investigation_steer

    Feed information into an in-progress investigation so it re-assesses its hypothesis.

  • Investigation sync

    Read only

    Tool name: investigation_sync

    Download an investigation as a tar.gz archive containing the full investigation filesystem.

  • List actions

    Tool name: list_actions

    List actions from incident.io with optional filters.

  • List alert routes

    Tool name: list_alert_routes

    List alert routes from incident.io with optional pagination

  • List alert sources

    Tool name: list_alert_sources

    List available alert sources in incident.io

  • List alerts

    Tool name: list_alerts

    List alerts from incident.io with optional filters.

  • List available incident roles

    Tool name: list_available_incident_roles

    List all available incident roles that can be assigned to users

  • List catalog entries

    Tool name: list_catalog_entries

    List catalog entries for a given catalog type.

  • List catalog types

    Tool name: list_catalog_types

    List available catalog types in incident.io (filtered to only include types with TypeName starting with 'Custom' - case insensitive)

  • List custom field options

    Tool name: list_custom_field_options

    List all custom field options across all custom fields.

  • List custom fields

    Tool name: list_custom_fields

    List all custom fields configured in incident.io.

  • List follow ups

    Tool name: list_follow_ups

    List follow-ups for an organization.

  • List incident alerts

    Tool name: list_incident_alerts

    List connections between incidents and alerts.

  • List incident statuses

    Tool name: list_incident_statuses

    List all available incident statuses (useful for updating incident status)

  • List incident types

    Tool name: list_incident_types

    List available incident types

  • List incident updates

    Tool name: list_incident_updates

    List incident updates (status messages posted during an incident).

  • List incidents

    Tool name: list_incidents

    List incidents with server-side filtering.

  • List severities

    Tool name: list_severities

    List available severity levels

  • List users

    Tool name: list_users

    List all users available for incident role assignment (automatically paginated to return ALL users)

  • List workflows

    Tool name: list_workflows

    List workflows from incident.io with optional pagination

  • Maintenance window alerts

    Tool name: maintenance_window_alerts

    Count the alerts a maintenance window held.

  • Create maintenance window

    Tool name: maintenance_window_create

    Schedule a maintenance window: a period where matching alerts are held back instead of paging anyone.

  • Delete maintenance window

    Tool name: maintenance_window_delete

    Cancel a maintenance window that has not started.

  • List maintenance window

    Tool name: maintenance_window_list

    List maintenance windows by status.

  • Update maintenance window

    Tool name: maintenance_window_update

    Change a maintenance window's name, lead or times, or end an active one now.

  • Nexus health show

    Tool name: nexus_health_show

    Show the health of the AI data sources the organisation has connected — the same view the dashboard's health page computes.

  • Create notification pause

    Tool name: notification_pause_create

    Pause someone's on-call notifications for a window: while the pause is active, escalations skip them instead of paging them.

  • Delete notification pause

    Tool name: notification_pause_delete

    Cancel an upcoming notification pause, so it never takes effect.

  • List notification pause

    Tool name: notification_pause_list

    List notification pauses: windows in which someone's on-call notifications are paused, so escalations skip them instead of paging them.

  • Notification pause resume

    Tool name: notification_pause_resume

    End an active notification pause now, so that person can be paged again.

  • Update notification pause

    Tool name: notification_pause_update

    Change a notification pause's window or reason, such as extending a holiday or coming back a day early.

  • List resource

    Read only

    Tool name: resource_list

    List all available resources.

  • Resource show

    Read only

    Tool name: resource_show

    Read a resource by name.

  • List schedule

    Read only

    Tool name: schedule_list

    List on-call schedules with optional search, user filter, and pagination.

  • Create schedule override

    Tool name: schedule_override_create

    Create a schedule override, placing a user on call (or clearing the schedule) for a time period.

  • Delete schedule override

    Tool name: schedule_override_delete

    Delete a schedule override, restoring the underlying rotation for its window.

  • Schedule show

    Read only

    Tool name: schedule_show

    Look up an on-call schedule by ID and return its full details and shifts.

  • Search custom fields

    Tool name: search_custom_fields

    Search for custom fields by name to get their IDs AND options for filtering.

  • Update status page

    Tool name: status_page_update

    Draft an update to a public status page for an incident: the next update when it is already published, or the first update, which publishes it to one of your existing status pages.

  • List suggestion

    Tool name: suggestion_list

    List AI suggestions — drafts awaiting human action — with optional filters and pagination.

  • List team

    Read only

    Tool name: team_list

    List teams with optional name search.

  • Team show

    Read only

    Tool name: team_show

    Look up a team by ID and return its details with all owned resources.

  • Telemetry inspect

    Tool name: telemetry_inspect

    Inspect one telemetry datasource to see the real labels, label values and metric names that exist on it, so a query you author references things that actually exist.

  • Time spent stats

    Tool name: time_spent_stats

    Break down the time responders spent working on incidents, grouped by who spent it, by time bucket, or by a custom field.

  • Update alert route

    Tool name: update_alert_route

    Update an alert route's configuration

  • Update catalog entry

    Tool name: update_catalog_entry

    Update a catalog entry by ID

  • Update custom field

    Tool name: update_custom_field

    Update an existing custom field's configuration, including its name, description, and display settings

  • Update incident

    Tool name: update_incident

    Update an existing incident

  • Update workflow

    Tool name: update_workflow

    Update a workflow's configuration

  • List user

    Tool name: user_list

    List users in the organisation.

Compatibility

Connect incident.io to the clients your teams already use

27 AI clients can connect to incident.io through Runlayer. Pick one for its setup steps and controls.

Why Runlayer

Why connect incident.io through Runlayer?

One approved path

Approve incident.io once and everyone gets it in the AI clients they already use. Runlayer holds the credentials, so nothing sits in client configuration.

Fine-grained policy

Control who can use each server, tool, and resource, and under which runtime conditions.

Runtime security

Scan tool inputs and outputs for prompt injection, credential exposure, PII, and data exfiltration, then alert, mask, or block.

Audit and observability

Trace every request across users, clients, tools, policies, scanner decisions, and downstream systems.

Frequently asked questions