Connect incident.io to Microsoft 365 Copilot
Give Microsoft 365 Copilot governed access to incident.io’s 154 tools through Runlayer, with identity, policy, scanning, and audit on every call.
Set up
Add incident.io to Microsoft 365 Copilot in four steps
Admins approve the server once. Everyone in Microsoft 365 Copilot then gets it through the same governed connection.
- 1
Approve incident.io in Runlayer
Add incident.io from the catalog and choose who can use it and which of its tools are allowed.
- 2
Connect Microsoft 365 Copilot to Runlayer
Users add the Runlayer Plugin to Microsoft 365 Copilot by following Runlayer’s setup guide. Microsoft 365 Copilot reaches incident.io’s 154 tools through the Runlayer Plugin’s search and execute tools instead of listing each one.
Microsoft 365 Copilot setup guide - 3
Sign in to incident.io
Sign in the way incident.io requires. Runlayer holds the credentials so they stay out of the client’s configuration.
- 4
Use incident.io from Microsoft 365 Copilot
incident.io’s approved tools appear in Microsoft 365 Copilot. Every call is checked against policy and recorded.
Tools
154 incident.io tools in Microsoft 365 Copilot
Runlayer policy decides which of these Microsoft 365 Copilot users can call. 26 read data only and 9 can change or delete data.
Action convert
Convert an incident action into a follow-up.
Create action
Create an action on an incident.
Delete action
Delete an incident action.
List action
List incident actions with optional filters and pagination.
Update action
Update an existing incident action.
Alert attach
Attach an existing alert to an incident, marking it as related.
Alert create incident
Declare a new incident for one or more alerts, attaching them to it as related.
Alert detach
Detach an alert from an incident, marking it as unrelated.
Control
What Runlayer can see and stop in Microsoft 365 Copilot
Some controls apply to every client at the gateway. Others depend on what Microsoft 365 Copilot exposes to Runlayer.
Gateway policy (available)
Every incident.io call from Microsoft 365 Copilot passes through Runlayer, where your policies can allow, alert, mask, or block it.
Audit trail (available)
Each call is recorded with the user, Microsoft 365 Copilot as the client, the tool, and the policy and scanner decisions.
Managed browser extension (available)
Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.
Native enforcement adapter (not available)
Runlayer has no device-side adapter for Microsoft 365 Copilot yet, so control happens at the gateway.
Frequently asked questions
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