Connect incident.io to Hermes
Give Hermes governed access to incident.io’s 154 tools through Runlayer, with identity, policy, scanning, and audit on every call.
Set up
Add incident.io to Hermes in four steps
Admins approve the server once. Everyone in Hermes then gets it through the same governed connection.
- 1
Approve incident.io in Runlayer
Add incident.io from the catalog and choose who can use it and which of its tools are allowed.
- 2
Connect Hermes to Runlayer
Users add the Runlayer Plugin to Hermes by following Runlayer’s setup guide. Hermes reaches incident.io’s 154 tools through the Runlayer Plugin’s search and execute tools instead of listing each one.
Hermes setup guide - 3
Sign in to incident.io
Sign in the way incident.io requires. Runlayer holds the credentials so they stay out of the client’s configuration.
- 4
Use incident.io from Hermes
incident.io’s approved tools appear in Hermes. Every call is checked against policy and recorded.
Tools
154 incident.io tools in Hermes
Runlayer policy decides which of these Hermes users can call. 26 read data only and 9 can change or delete data.
Action convert
Convert an incident action into a follow-up.
Create action
Create an action on an incident.
Delete action
Delete an incident action.
List action
List incident actions with optional filters and pagination.
Update action
Update an existing incident action.
Alert attach
Attach an existing alert to an incident, marking it as related.
Alert create incident
Declare a new incident for one or more alerts, attaching them to it as related.
Alert detach
Detach an alert from an incident, marking it as unrelated.
Control
What Runlayer can see and stop in Hermes
Some controls apply to every client at the gateway. Others depend on what Hermes exposes to Runlayer.
Gateway policy (available)
Every incident.io call from Hermes passes through Runlayer, where your policies can allow, alert, mask, or block it.
Audit trail (available)
Each call is recorded with the user, Hermes as the client, the tool, and the policy and scanner decisions.
Client hooks (available)
Capture supported prompts, reasoning, local and MCP tool calls, responses, and scanner decisions in real time.
Stop a call before it runs (available)
Runlayer can deny a tool call before Hermes runs it.
Block output after it runs (available)
Runlayer can block a tool’s output in Hermes and show a message in its place.
Redact output in place (not available)
Hermes cannot take masked output, so Runlayer can block a tool’s output but not mask it. The gateway still applies policy to the call.
In Hermes
- Hermes can replace blocked tool output with a message, but its after-call event is for monitoring only.
Frequently asked questions
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