Connect incident.io to ChatGPT
Give ChatGPT governed access to incident.io’s 154 tools through Runlayer, with identity, policy, scanning, and audit on every call.
Set up
Add incident.io to ChatGPT in four steps
Admins approve the server once. Everyone in ChatGPT then gets it through the same governed connection.
- 1
Approve incident.io in Runlayer
Add incident.io from the catalog and choose who can use it and which of its tools are allowed.
- 2
Connect ChatGPT to Runlayer
Admins publish the Runlayer Plugin and its skill to the whole ChatGPT organization. With direct tool listing turned on for your deployment, incident.io’s 154 tools show up in ChatGPT’s own tool list.
ChatGPT setup guide - 3
Sign in to incident.io
Sign in the way incident.io requires. Runlayer holds the credentials so they stay out of the client’s configuration.
- 4
Use incident.io from ChatGPT
incident.io’s approved tools appear in ChatGPT. Every call is checked against policy and recorded.
Tools
154 incident.io tools in ChatGPT
Runlayer policy decides which of these ChatGPT users can call. 26 read data only and 9 can change or delete data.
Action convert
Convert an incident action into a follow-up.
Create action
Create an action on an incident.
Delete action
Delete an incident action.
List action
List incident actions with optional filters and pagination.
Update action
Update an existing incident action.
Alert attach
Attach an existing alert to an incident, marking it as related.
Alert create incident
Declare a new incident for one or more alerts, attaching them to it as related.
Alert detach
Detach an alert from an incident, marking it as unrelated.
Control
What Runlayer can see and stop in ChatGPT
Some controls apply to every client at the gateway. Others depend on what ChatGPT exposes to Runlayer.
Gateway policy (available)
Every incident.io call from ChatGPT passes through Runlayer, where your policies can allow, alert, mask, or block it.
Audit trail (available)
Each call is recorded with the user, ChatGPT as the client, the tool, and the policy and scanner decisions.
Compliance API import (available)
OpenAI Compliance Logs Platform imports ChatGPT web chats for review.
Managed browser extension (available)
Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.
Native enforcement adapter (not available)
Runlayer has no device-side adapter for ChatGPT yet, so control happens at the gateway.
Frequently asked questions
Connect more