Pendo
Track visitor and account trends in Pendo and dig into how people use your product.
Tools
54 available tools
Search the tool definitions captured from the MCP server. The live list can vary with version, deployment, and credentials.
54 tools found.
Account metadata schema
Tool name:
accountMetadataSchemaReturn the set of metadata fields available for accounts.
Acquisition trend
Tool name:
acquisitionTrendCount new visitors or accounts per period - users whose first-ever interaction with the app (scope='app'), a specific page or feature (scope='page' or 'feature'), or a track event…
Agent analytics conversation analysis
Tool name:
agentAnalyticsConversationAnalysisLists and ranks individual AI agent conversations with per-conversation metrics.
Agent analytics issue analysis
Tool name:
agentAnalyticsIssueAnalysisReturns issue diagnoses, flagged response tool/model usage, and user prompt content for the events of a specific detected issue cluster in AI Agent Analytics.
Agent analytics key metrics
Tool name:
agentAnalyticsKeyMetricsReturns key aggregate metrics for AI agent conversations with period-over-period comparison.
Agent analytics tracked issue analysis
Tool name:
agentAnalyticsTrackedIssueAnalysisDeep-dives into a single tracked issue in AI Agent Analytics for a specific AI agent, surfacing the visitors and accounts, sampled issue explanations from detected issue clusters, the tools and…
Agent analytics tracked use case analysis
Tool name:
agentAnalyticsTrackedUseCaseAnalysisDeep-dives into a single tracked use case in AI Agent Analytics for a specific AI agent, surfacing the visitors and accounts, the tools and models the agent invoked, sampled explanations, and a…
Aggregate entity usage
Tool name:
aggregateEntityUsageRank pages, features, or track events by aggregate usage over a date range, or measure a named set of them as one population.
Aggregate guide metrics
Tool name:
aggregateGuideMetricsRank guides by aggregate usage over a date range, returning one row per guide.
App usage
Tool name:
appUsageGet per-visitor or per-account app usage metrics for a date range.
App usage time series
Tool name:
appUsageTimeSeriesGet app-level usage metrics over time.
Build Pendo segment
Tool name:
buildPendoSegmentPurpose: Describe one visitor segment by visitor or account ID, activity on Pages, Features, TrackEvents, Guides, Poll responses, the elements inside a guide, guide-experiment variant membership,…
Cohort retention curve
Tool name:
cohortRetentionCurveCompute a retention curve for an app (scope='app'), a specific page or feature (scope='page' or 'feature'), a track event (scope='trackEvent'), or a whole product area (scope='productArea').
Entity usage
Tool name:
entityUsageGet usage analytics for one known page, feature, or track event ID over a date range, including page views, feature clicks, event counts, and unique visitor ('people') and account counts.
Entity usage time series
Tool name:
entityUsageTimeSeriesGet usage of a page, feature, or track event over time.
Get additional tools
Tool name:
getAdditionalToolsCall this tool ONLY when no existing tool can satisfy the user's request.
Get agent config
Tool name:
getAgentConfigReturns the configuration for a given AI agent: its name, description (a human-authored summary of the agent's role and purpose, not its LLM system prompt), model preset, type, and the tool names and…
Get entity
Tool name:
getEntityGet the configuration details of one page, feature, track event, or guide by ID.
Get segment
Tool name:
getSegmentReturns a single Pendo visitor segment by ID, including its name, definition in LLM-friendly DSL form, and optionally the guides, Orchestrate journeys, reports, compound segments, and session-replay…
Guide effectiveness metrics
Tool name:
guideEffectivenessMetricsDashboard-consistent, visitor-weighted Guide Effectiveness metrics for every guide, with optional comparison across up to 4 segments.
Guide poll responses
Tool name:
guidePollResponsesGet per-poll response distribution and per-visitor response rows for a guide's non-NPS polls.
Guide usage
Tool name:
guideUsageGet per-visitor or per-account usage breakdown for a single guide, with time-on-guide and new vs returning viewers.
List accounts
Tool name:
listAccountsList the accounts that match a segment or fuzzy-search account display names or IDs.
List AI agent issues
Tool name:
listAiAgentIssuesLists detected (emergent) issues in AI agent conversations with instance counts and conversation counts.
List AI agents
Tool name:
listAiAgentsLists all AI agents that the user has access to.
List all applications
Tool name:
listAllApplicationsPendo data is split into subscriptions, which share a set of visitors and accounts.
List business object metadata
Tool name:
listBusinessObjectMetadataList every metadata field declared on one already-identified designated business OBJECT (see listCustomObjects) - the fields customers send on metadata events for that object (e.g. 'type',…
List countables
Tool name:
listCountablesListCountables is a tool to find, search, look up, or list pages, features, or track events by name and return their entity IDs.
List custom objects
Tool name:
listCustomObjectsList a subscription's designated business OBJECTS - the custom event properties that have been marked as analyzable business entities (e.g. 'dashboardId', 'venueId', 'orderId').
List guide categories
Tool name:
listGuideCategoriesReturns all guide categories for a subscription - their IDs, names, and platform (web or mobile).
List guide experiments
Tool name:
listGuideExperimentsList guide experiments (guide A/B tests) and return their IDs.
List guide ordering
Tool name:
listGuideOrderingList the guide delivery order ("throttle order") for an app.
List guides
Tool name:
listGuidesList and filter in-app guides, or fetch a single guide's full content.
List product areas
Tool name:
listProductAreasReturns all product areas for a subscription - their IDs, names, and descriptions.
List surveys
Tool name:
listSurveysList Surveys, optionally filtering by Survey type, displayed status, application, or product area.
List themes
Tool name:
listThemesReturns a list of themes for a subscription.
List tracked issues
Tool name:
listTrackedIssuesReturns tracked (curated) issue definitions and their associated conversation and event IDs for a given AI agent and time window.
List tracked use cases
Tool name:
listTrackedUseCasesReturns tracked (curated) use case definitions and their associated conversation and event IDs for a given AI agent and time window.
List use cases
Tool name:
listUseCasesGet AI agent conversation clustering analysis with comprehensive metrics.
List visitors
Tool name:
listVisitorsList the visitors that match a segment and get a summary of the cohort.
Object analytics active count
Tool name:
objectAnalyticsActiveCountCount how many unique business OBJECTS (e.g. dashboards, venues, documents, orders) were active over a date range, where an object is identified by one event property.
Object analytics breakdown
Tool name:
objectAnalyticsBreakdownAnalyze the individual business OBJECTS (e.g. dashboards, venues, documents, orders) of one kind over a date range, where an object is identified by one event property.
Object analytics time series
Tool name:
objectAnalyticsTimeSeriesTrack how engagement with a business OBJECT (e.g. dashboards, venues, documents, orders) changed over time, where an object is identified by one event property.
Object event breakdown
Tool name:
objectEventBreakdownRank or trend the events/actions on one kind of business OBJECT (e.g. dashboards, venues, documents, orders) over a date range - the event types (pages, features, track events) fired while the…
Product area member activity
Tool name:
productAreaMemberActivityReturn all pages, features, or track types belonging to a product area, including those with zero activity in the date range.
Product engagement score
Tool name:
productEngagementScoreA tool designed for running PES (product engagement score) queries.
Query funnel
Tool name:
queryFunnelRun a funnel and return conversion and timing metrics for an ordered sequence of 2-3 steps.
Resolve business object
Tool name:
resolveBusinessObjectCheck whether metadata or property terms mentioned in a question (e.g. 'size', 'region', 'category') actually belong to one already-identified designated business OBJECT (see listCustomObjects), by…
Search entities
Tool name:
searchEntitiesLook up the names and descriptions of product entities, such as: accounts, pages, features, track types, guides, starred replays (SessionRecording), saved clips, playlists or product areas.
List segment
Tool name:
segmentListList all the segments.
Survey responses
Tool name:
surveyResponsesGet per-visitor survey responses for a single survey (VOC: CSAT, PMF, UMUX) or NPS guide.
Survey scores
Tool name:
surveyScoresGet survey scores over a date range for NPS (Net Promoter Score), CSAT (Customer Satisfaction), PMF (Product-Market Fit), and UMUX (Usability Metric for User Experience).
View guide
Tool name:
viewGuideView a Pendo guide as a preview in the chat: renders the guide's steps and shows an Open in Pendo button that links to the guide in Pendo.
Visitor metadata schema
Tool name:
visitorMetadataSchemaReturn the set of metadata fields available for visitors.
Compatibility
Connect Pendo to the clients your teams already use
27 AI clients can connect to Pendo through Runlayer. Pick one for its setup steps and controls.
Why Runlayer
Why connect Pendo through Runlayer?
One approved path
Approve Pendo once and everyone gets it in the AI clients they already use. Runlayer holds the credentials, so nothing sits in client configuration.
Fine-grained policy
Control who can use each server, tool, and resource, and under which runtime conditions.
Runtime security
Scan tool inputs and outputs for prompt injection, credential exposure, PII, and data exfiltration, then alert, mask, or block.
Audit and observability
Trace every request across users, clients, tools, policies, scanner decisions, and downstream systems.