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Pendo

Track visitor and account trends in Pendo and dig into how people use your product.

Tools

54 available tools

Search the tool definitions captured from the MCP server. The live list can vary with version, deployment, and credentials.

54 tools found.

  • Account metadata schema

    Tool name: accountMetadataSchema

    Return the set of metadata fields available for accounts.

  • Acquisition trend

    Tool name: acquisitionTrend

    Count new visitors or accounts per period - users whose first-ever interaction with the app (scope='app'), a specific page or feature (scope='page' or 'feature'), or a track event…

  • Agent analytics conversation analysis

    Tool name: agentAnalyticsConversationAnalysis

    Lists and ranks individual AI agent conversations with per-conversation metrics.

  • Agent analytics issue analysis

    Tool name: agentAnalyticsIssueAnalysis

    Returns issue diagnoses, flagged response tool/model usage, and user prompt content for the events of a specific detected issue cluster in AI Agent Analytics.

  • Agent analytics key metrics

    Tool name: agentAnalyticsKeyMetrics

    Returns key aggregate metrics for AI agent conversations with period-over-period comparison.

  • Agent analytics tracked issue analysis

    Tool name: agentAnalyticsTrackedIssueAnalysis

    Deep-dives into a single tracked issue in AI Agent Analytics for a specific AI agent, surfacing the visitors and accounts, sampled issue explanations from detected issue clusters, the tools and…

  • Agent analytics tracked use case analysis

    Tool name: agentAnalyticsTrackedUseCaseAnalysis

    Deep-dives into a single tracked use case in AI Agent Analytics for a specific AI agent, surfacing the visitors and accounts, the tools and models the agent invoked, sampled explanations, and a…

  • Aggregate entity usage

    Tool name: aggregateEntityUsage

    Rank pages, features, or track events by aggregate usage over a date range, or measure a named set of them as one population.

  • Aggregate guide metrics

    Tool name: aggregateGuideMetrics

    Rank guides by aggregate usage over a date range, returning one row per guide.

  • App usage

    Tool name: appUsage

    Get per-visitor or per-account app usage metrics for a date range.

  • App usage time series

    Tool name: appUsageTimeSeries

    Get app-level usage metrics over time.

  • Build Pendo segment

    Tool name: buildPendoSegment

    Purpose: Describe one visitor segment by visitor or account ID, activity on Pages, Features, TrackEvents, Guides, Poll responses, the elements inside a guide, guide-experiment variant membership,…

  • Cohort retention curve

    Tool name: cohortRetentionCurve

    Compute a retention curve for an app (scope='app'), a specific page or feature (scope='page' or 'feature'), a track event (scope='trackEvent'), or a whole product area (scope='productArea').

  • Entity usage

    Tool name: entityUsage

    Get usage analytics for one known page, feature, or track event ID over a date range, including page views, feature clicks, event counts, and unique visitor ('people') and account counts.

  • Entity usage time series

    Tool name: entityUsageTimeSeries

    Get usage of a page, feature, or track event over time.

  • Get additional tools

    Tool name: getAdditionalTools

    Call this tool ONLY when no existing tool can satisfy the user's request.

  • Get agent config

    Tool name: getAgentConfig

    Returns the configuration for a given AI agent: its name, description (a human-authored summary of the agent's role and purpose, not its LLM system prompt), model preset, type, and the tool names and…

  • Get entity

    Tool name: getEntity

    Get the configuration details of one page, feature, track event, or guide by ID.

  • Get segment

    Tool name: getSegment

    Returns a single Pendo visitor segment by ID, including its name, definition in LLM-friendly DSL form, and optionally the guides, Orchestrate journeys, reports, compound segments, and session-replay…

  • Guide effectiveness metrics

    Tool name: guideEffectivenessMetrics

    Dashboard-consistent, visitor-weighted Guide Effectiveness metrics for every guide, with optional comparison across up to 4 segments.

  • Guide poll responses

    Tool name: guidePollResponses

    Get per-poll response distribution and per-visitor response rows for a guide's non-NPS polls.

  • Guide usage

    Tool name: guideUsage

    Get per-visitor or per-account usage breakdown for a single guide, with time-on-guide and new vs returning viewers.

  • List accounts

    Tool name: listAccounts

    List the accounts that match a segment or fuzzy-search account display names or IDs.

  • List AI agent issues

    Tool name: listAiAgentIssues

    Lists detected (emergent) issues in AI agent conversations with instance counts and conversation counts.

  • List AI agents

    Tool name: listAiAgents

    Lists all AI agents that the user has access to.

  • List all applications

    Tool name: listAllApplications

    Pendo data is split into subscriptions, which share a set of visitors and accounts.

  • List business object metadata

    Tool name: listBusinessObjectMetadata

    List every metadata field declared on one already-identified designated business OBJECT (see listCustomObjects) - the fields customers send on metadata events for that object (e.g. 'type',…

  • List countables

    Tool name: listCountables

    ListCountables is a tool to find, search, look up, or list pages, features, or track events by name and return their entity IDs.

  • List custom objects

    Tool name: listCustomObjects

    List a subscription's designated business OBJECTS - the custom event properties that have been marked as analyzable business entities (e.g. 'dashboardId', 'venueId', 'orderId').

  • List guide categories

    Tool name: listGuideCategories

    Returns all guide categories for a subscription - their IDs, names, and platform (web or mobile).

  • List guide experiments

    Tool name: listGuideExperiments

    List guide experiments (guide A/B tests) and return their IDs.

  • List guide ordering

    Tool name: listGuideOrdering

    List the guide delivery order ("throttle order") for an app.

  • List guides

    Tool name: listGuides

    List and filter in-app guides, or fetch a single guide's full content.

  • List product areas

    Tool name: listProductAreas

    Returns all product areas for a subscription - their IDs, names, and descriptions.

  • List surveys

    Tool name: listSurveys

    List Surveys, optionally filtering by Survey type, displayed status, application, or product area.

  • List themes

    Tool name: listThemes

    Returns a list of themes for a subscription.

  • List tracked issues

    Tool name: listTrackedIssues

    Returns tracked (curated) issue definitions and their associated conversation and event IDs for a given AI agent and time window.

  • List tracked use cases

    Tool name: listTrackedUseCases

    Returns tracked (curated) use case definitions and their associated conversation and event IDs for a given AI agent and time window.

  • List use cases

    Tool name: listUseCases

    Get AI agent conversation clustering analysis with comprehensive metrics.

  • List visitors

    Tool name: listVisitors

    List the visitors that match a segment and get a summary of the cohort.

  • Object analytics active count

    Tool name: objectAnalyticsActiveCount

    Count how many unique business OBJECTS (e.g. dashboards, venues, documents, orders) were active over a date range, where an object is identified by one event property.

  • Object analytics breakdown

    Tool name: objectAnalyticsBreakdown

    Analyze the individual business OBJECTS (e.g. dashboards, venues, documents, orders) of one kind over a date range, where an object is identified by one event property.

  • Object analytics time series

    Tool name: objectAnalyticsTimeSeries

    Track how engagement with a business OBJECT (e.g. dashboards, venues, documents, orders) changed over time, where an object is identified by one event property.

  • Object event breakdown

    Tool name: objectEventBreakdown

    Rank or trend the events/actions on one kind of business OBJECT (e.g. dashboards, venues, documents, orders) over a date range - the event types (pages, features, track events) fired while the…

  • Product area member activity

    Tool name: productAreaMemberActivity

    Return all pages, features, or track types belonging to a product area, including those with zero activity in the date range.

  • Product engagement score

    Tool name: productEngagementScore

    A tool designed for running PES (product engagement score) queries.

  • Query funnel

    Tool name: queryFunnel

    Run a funnel and return conversion and timing metrics for an ordered sequence of 2-3 steps.

  • Resolve business object

    Tool name: resolveBusinessObject

    Check whether metadata or property terms mentioned in a question (e.g. 'size', 'region', 'category') actually belong to one already-identified designated business OBJECT (see listCustomObjects), by…

  • Search entities

    Tool name: searchEntities

    Look up the names and descriptions of product entities, such as: accounts, pages, features, track types, guides, starred replays (SessionRecording), saved clips, playlists or product areas.

  • List segment

    Tool name: segmentList

    List all the segments.

  • Survey responses

    Tool name: surveyResponses

    Get per-visitor survey responses for a single survey (VOC: CSAT, PMF, UMUX) or NPS guide.

  • Survey scores

    Tool name: surveyScores

    Get survey scores over a date range for NPS (Net Promoter Score), CSAT (Customer Satisfaction), PMF (Product-Market Fit), and UMUX (Usability Metric for User Experience).

  • View guide

    Tool name: viewGuide

    View a Pendo guide as a preview in the chat: renders the guide's steps and shows an Open in Pendo button that links to the guide in Pendo.

  • Visitor metadata schema

    Tool name: visitorMetadataSchema

    Return the set of metadata fields available for visitors.

Compatibility

Connect Pendo to the clients your teams already use

27 AI clients can connect to Pendo through Runlayer. Pick one for its setup steps and controls.

Why Runlayer

Why connect Pendo through Runlayer?

One approved path

Approve Pendo once and everyone gets it in the AI clients they already use. Runlayer holds the credentials, so nothing sits in client configuration.

Fine-grained policy

Control who can use each server, tool, and resource, and under which runtime conditions.

Runtime security

Scan tool inputs and outputs for prompt injection, credential exposure, PII, and data exfiltration, then alert, mask, or block.

Audit and observability

Trace every request across users, clients, tools, policies, scanner decisions, and downstream systems.

Frequently asked questions