Gainsight (Staircase AI)
Query customer intelligence, account health, risk signals, feedback, and stakeholder changes from Staircase AI.
Tools
Tools discovered when you connect
Search the tool definitions captured from the MCP server. The live list can vary with version, deployment, and credentials.
Tools load when your organization connects this server
Gainsight (Staircase AI) can expose tools based on its deployed version and credentials. Runlayer discovers the available list when your organization connects the server.
Compatibility
Connect Gainsight (Staircase AI) to the clients your teams already use
27 AI clients can connect to Gainsight (Staircase AI) through Runlayer. Pick one for its setup steps and controls.
Why Runlayer
Why connect Gainsight (Staircase AI) through Runlayer?
One approved path
Approve Gainsight (Staircase AI) once and everyone gets it in the AI clients they already use. Runlayer holds the credentials, so nothing sits in client configuration.
Fine-grained policy
Control who can use each server, tool, and resource, and under which runtime conditions.
Runtime security
Scan tool inputs and outputs for prompt injection, credential exposure, PII, and data exfiltration, then alert, mask, or block.
Audit and observability
Trace every request across users, clients, tools, policies, scanner decisions, and downstream systems.