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Connect Gainsight (Staircase AI) to Perplexity

Give Perplexity governed access to Gainsight (Staircase AI) through Runlayer, with identity, policy, scanning, and audit on every call.

Book a demo Perplexity setup guide

Set up

Add Gainsight (Staircase AI) to Perplexity in four steps

Admins approve the server once. Everyone in Perplexity then gets it through the same governed connection.

  1. 1

    Approve Gainsight (Staircase AI) in Runlayer

    Add Gainsight (Staircase AI) from the catalog and choose who can use it and which of its tools are allowed.

  2. 2

    Connect Perplexity to Runlayer

    Users add the Runlayer Plugin to Perplexity by following Runlayer’s setup guide. Perplexity reaches Gainsight (Staircase AI)’s tools through the Runlayer Plugin’s search and execute tools instead of listing each one.

    Perplexity setup guide
  3. 3

    Sign in to Gainsight (Staircase AI)

    Sign in the way Gainsight (Staircase AI) requires. Runlayer holds the credentials so they stay out of the client’s configuration.

  4. 4

    Use Gainsight (Staircase AI) from Perplexity

    Gainsight (Staircase AI)’s approved tools appear in Perplexity. Every call is checked against policy and recorded.

Tools

Gainsight (Staircase AI) tools in Perplexity

Gainsight (Staircase AI) reports its tools when your organization connects it, so the list depends on your deployment.

Control

What Runlayer can see and stop in Perplexity

Some controls apply to every client at the gateway. Others depend on what Perplexity exposes to Runlayer.

  • Gateway policy (available)

    Every Gainsight (Staircase AI) call from Perplexity passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, Perplexity as the client, the tool, and the policy and scanner decisions.

  • Managed browser extension (available)

    Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.

  • Native enforcement adapter (not available)

    Runlayer has no device-side adapter for Perplexity yet, so control happens at the gateway.

Frequently asked questions

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