Connect Gainsight (Staircase AI) to Gumloop
Give Gumloop governed access to Gainsight (Staircase AI) through Runlayer, with identity, policy, scanning, and audit on every call.
Set up
Add Gainsight (Staircase AI) to Gumloop in four steps
Admins approve the server once. Everyone in Gumloop then gets it through the same governed connection.
- 1
Approve Gainsight (Staircase AI) in Runlayer
Add Gainsight (Staircase AI) from the catalog and choose who can use it and which of its tools are allowed.
- 2
Connect Gumloop to Runlayer
Users add the Runlayer Plugin to Gumloop by following Runlayer’s setup guide. Gumloop reaches Gainsight (Staircase AI)’s tools through the Runlayer Plugin’s search and execute tools instead of listing each one.
Gumloop setup guide - 3
Sign in to Gainsight (Staircase AI)
Sign in the way Gainsight (Staircase AI) requires. Runlayer holds the credentials so they stay out of the client’s configuration.
- 4
Use Gainsight (Staircase AI) from Gumloop
Gainsight (Staircase AI)’s approved tools appear in Gumloop. Every call is checked against policy and recorded.
Tools
Gainsight (Staircase AI) tools in Gumloop
Gainsight (Staircase AI) reports its tools when your organization connects it, so the list depends on your deployment.
Control
What Runlayer can see and stop in Gumloop
Some controls apply to every client at the gateway. Others depend on what Gumloop exposes to Runlayer.
Gateway policy (available)
Every Gainsight (Staircase AI) call from Gumloop passes through Runlayer, where your policies can allow, alert, mask, or block it.
Audit trail (available)
Each call is recorded with the user, Gumloop as the client, the tool, and the policy and scanner decisions.
Native enforcement adapter (not available)
Runlayer has no device-side adapter for Gumloop yet, so control happens at the gateway.
Frequently asked questions
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