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Connect Serval to ChatGPT

Give ChatGPT governed access to Serval’s 402 tools through Runlayer, with identity, policy, scanning, and audit on every call.

Book a demo ChatGPT setup guide

Set up

Add Serval to ChatGPT in four steps

Admins approve the server once. Everyone in ChatGPT then gets it through the same governed connection.

  1. 1

    Add Serval to Runlayer

    Serval isn’t in the Runlayer catalog yet, so an admin adds it by its MCP server URL.

    Adding a connector manually
  2. 2

    Connect ChatGPT to Runlayer

    Admins publish the Runlayer Plugin and its skill to the whole ChatGPT organization. With direct tool listing turned on for your deployment, Serval’s 402 tools show up in ChatGPT’s own tool list.

    ChatGPT setup guide
  3. 3

    Sign in to Serval

    Sign in the way Serval requires. Runlayer holds the credentials so they stay out of the client’s configuration.

  4. 4

    Use Serval from ChatGPT

    Serval’s approved tools appear in ChatGPT. Every call is checked against policy and recorded.

Tools

402 Serval tools in ChatGPT

Runlayer policy decides which of these ChatGPT users can call.

  • Add entity type field

    Deprecated: use POST /v2/entity-type-fields.

  • Add label to app instance

    DEPRECATED: use AddTagToSubject.

  • Add tag to subject

    Attach a tag to a subject (resource, role, app instance, workflow, or guidance).

  • Add ticket assignment group

    Add a group to the team's configured assignment groups.

  • Add ticket relevant asset

    Add a relevant asset to a ticket.

  • Aggregate entities

    Aggregate live-entity counts for one entity schema (database), grouped by entity type or by creation-time bucket (day or month).

  • Archive entity

    Archive an entity, hiding it from active browse while keeping its key reserved so the key cannot be reused.

  • Archive ticket

    Move a ticket into cold storage, removing it from most views.

See all 402 Serval tools

Control

What Runlayer can see and stop in ChatGPT

Some controls apply to every client at the gateway. Others depend on what ChatGPT exposes to Runlayer.

  • Gateway policy (available)

    Every Serval call from ChatGPT passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, ChatGPT as the client, the tool, and the policy and scanner decisions.

  • Compliance API import (available)

    OpenAI Compliance Logs Platform imports ChatGPT web chats for review.

  • Managed browser extension (available)

    Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.

  • Native enforcement adapter (not available)

    Runlayer has no device-side adapter for ChatGPT yet, so control happens at the gateway.

Frequently asked questions

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