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Connect Jam to Perplexity

Give Perplexity governed access to Jam’s 15 tools through Runlayer, with identity, policy, scanning, and audit on every call.

Set up

Add Jam to Perplexity in four steps

Admins approve the server once. Everyone in Perplexity then gets it through the same governed connection.

  1. 1

    Approve Jam in Runlayer

    Add Jam from the catalog and choose who can use it and which of its tools are allowed.

  2. 2

    Connect Perplexity to Runlayer

    Users add the Runlayer Plugin to Perplexity by following Runlayer’s setup guide. Perplexity reaches Jam’s 15 tools through the Runlayer Plugin’s search and execute tools instead of listing each one.

    Perplexity setup guide
  3. 3

    Sign in to Jam

    Sign in the way Jam requires. Runlayer holds the credentials so they stay out of the client’s configuration.

  4. 4

    Use Jam from Perplexity

    Jam’s approved tools appear in Perplexity. Every call is checked against policy and recorded.

Tools

15 Jam tools in Perplexity

Runlayer policy decides which of these Perplexity users can call. 13 read data only.

  • Get Jam bug report details and metadata

    Retrieve comprehensive metadata and details for a specific Jam bug report.

  • Get network activity and HTTP request logs

    Extract network activity logs captured during the Jam session.

  • Get browser console output and javascript logs

    Retrieve browser console output captured during the Jam session.

  • Get user interaction timeline and events

    Access the complete timeline of user interactions captured in the Jam.

  • Get custom Jam metadata

    Retrieve custom metadata set via the jam.metadata() SDK.

  • Get visual screenshots and image attachments

    Retrieve visual screenshots and image attachments from screenshot-type Jams.

  • Analyze video recording

    Extract user intents from a Jam recording.

  • Get video transcript

    Retrieve the speech transcript (captions) from a video Jam recording in WebVTT format with timestamps.

See all 15 Jam tools

Control

What Runlayer can see and stop in Perplexity

Some controls apply to every client at the gateway. Others depend on what Perplexity exposes to Runlayer.

  • Gateway policy (available)

    Every Jam call from Perplexity passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, Perplexity as the client, the tool, and the policy and scanner decisions.

  • Managed browser extension (available)

    Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.

  • Native enforcement adapter (not available)

    Runlayer has no device-side adapter for Perplexity yet, so control happens at the gateway.

Frequently asked questions

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