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Connect PagerDuty to Hermes

Give Hermes governed access to PagerDuty’s 18 tools through Runlayer, with identity, policy, scanning, and audit on every call.

Book a demo Hermes setup guide

Set up

Add PagerDuty to Hermes in four steps

Admins approve the server once. Everyone in Hermes then gets it through the same governed connection.

  1. 1

    Approve PagerDuty in Runlayer

    Add PagerDuty from the catalog and choose who can use it and which of its tools are allowed.

  2. 2

    Connect Hermes to Runlayer

    Users add the Runlayer Plugin to Hermes by following Runlayer’s setup guide. Hermes reaches PagerDuty’s 18 tools through the Runlayer Plugin’s search and execute tools instead of listing each one.

    Hermes setup guide
  3. 3

    Sign in to PagerDuty

    Each user signs in to PagerDuty with OAuth. Runlayer keeps the tokens out of the client’s configuration.

  4. 4

    Use PagerDuty from Hermes

    PagerDuty’s approved tools appear in Hermes. Every call is checked against policy and recorded.

Tools

18 PagerDuty tools in Hermes

Runlayer policy decides which of these Hermes users can call.

  • Browse activity

    Read PagerDuty account activity (log entries).

  • Browse alert grouping

    Read PagerDuty alert grouping settings.

  • Browse change events

    Read PagerDuty change event data.

  • Browse escalation policies

    Read PagerDuty escalation policy data.

  • Browse event orchestrations

    Read PagerDuty event orchestration data.

  • Browse incidents

    Read PagerDuty incident data.

  • Browse schedules

    Read PagerDuty schedules and on-call data.

  • Browse services

    Read PagerDuty service data.

See all 18 PagerDuty tools

Control

What Runlayer can see and stop in Hermes

Some controls apply to every client at the gateway. Others depend on what Hermes exposes to Runlayer.

  • Gateway policy (available)

    Every PagerDuty call from Hermes passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, Hermes as the client, the tool, and the policy and scanner decisions.

  • Client hooks (available)

    Capture supported prompts, reasoning, local and MCP tool calls, responses, and scanner decisions in real time.

  • Stop a call before it runs (available)

    Runlayer can deny a tool call before Hermes runs it.

  • Block output after it runs (available)

    Runlayer can block a tool’s output in Hermes and show a message in its place.

  • Redact output in place (not available)

    Hermes cannot take masked output, so Runlayer can block a tool’s output but not mask it. The gateway still applies policy to the call.

In Hermes

  • Hermes can replace blocked tool output with a message, but its after-call event is for monitoring only.

Frequently asked questions

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