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Connect Gong to Hermes

Give Hermes governed access to Gong’s 22 tools through Runlayer, with identity, policy, scanning, and audit on every call.

Book a demo Hermes setup guide

Set up

Add Gong to Hermes in four steps

Admins approve the server once. Everyone in Hermes then gets it through the same governed connection.

  1. 1

    Approve Gong in Runlayer

    Add Gong from the catalog and choose who can use it and which of its tools are allowed.

  2. 2

    Connect Hermes to Runlayer

    Users add the Runlayer Plugin to Hermes by following Runlayer’s setup guide. Hermes reaches Gong’s 22 tools through the Runlayer Plugin’s search and execute tools instead of listing each one.

    Hermes setup guide
  3. 3

    Sign in to Gong

    Sign in the way Gong requires. Runlayer holds the credentials so they stay out of the client’s configuration.

  4. 4

    Use Gong from Hermes

    Gong’s approved tools appear in Hermes. Every call is checked against policy and recorded.

Tools

22 Gong tools in Hermes

Runlayer policy decides which of these Hermes users can call.

  • Assign prospects

    Assign prospects (contacts or leads from CRM) to a Gong Engage flow.

  • Find by email

    Find all references to an email address in Gong.

  • Find by phone

    Find all references to a phone number in Gong.

  • Get call

    Get detailed information about a specific Gong call by its ID.

  • Get call slim

    Get a Gong call by ID (slim response).

  • Get calls in folder

    Get a list of calls saved in a specific library folder.

  • Get library folders

    Get the structure of public library folders in Gong.

  • Get transcripts

    Retrieve transcripts for Gong calls.

See all 22 Gong tools

Control

What Runlayer can see and stop in Hermes

Some controls apply to every client at the gateway. Others depend on what Hermes exposes to Runlayer.

  • Gateway policy (available)

    Every Gong call from Hermes passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, Hermes as the client, the tool, and the policy and scanner decisions.

  • Client hooks (available)

    Capture supported prompts, reasoning, local and MCP tool calls, responses, and scanner decisions in real time.

  • Stop a call before it runs (available)

    Runlayer can deny a tool call before Hermes runs it.

  • Block output after it runs (available)

    Runlayer can block a tool’s output in Hermes and show a message in its place.

  • Redact output in place (not available)

    Hermes cannot take masked output, so Runlayer can block a tool’s output but not mask it. The gateway still applies policy to the call.

In Hermes

  • Hermes can replace blocked tool output with a message, but its after-call event is for monitoring only.

Frequently asked questions

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