Connect Autodesk Product Help to ECA
Give ECA governed access to Autodesk Product Help through Runlayer, with identity, policy, scanning, and audit on every call.
Set up
Add Autodesk Product Help to ECA in four steps
Admins approve the server once. Everyone in ECA then gets it through the same governed connection.
- 1
Approve Autodesk Product Help in Runlayer
Add Autodesk Product Help from the catalog and choose who can use it and which of its tools are allowed.
- 2
Connect ECA to Runlayer
Users add the Runlayer Plugin to ECA by following Runlayer’s setup guide. ECA reaches Autodesk Product Help’s tools through the Runlayer Plugin’s search and execute tools instead of listing each one.
ECA setup guide - 3
Sign in to Autodesk Product Help
Sign in the way Autodesk Product Help requires. Runlayer holds the credentials so they stay out of the client’s configuration.
- 4
Use Autodesk Product Help from ECA
Autodesk Product Help’s approved tools appear in ECA. Every call is checked against policy and recorded.
Tools
Autodesk Product Help tools in ECA
Autodesk Product Help reports its tools when your organization connects it, so the list depends on your deployment.
Control
What Runlayer can see and stop in ECA
Some controls apply to every client at the gateway. Others depend on what ECA exposes to Runlayer.
Gateway policy (available)
Every Autodesk Product Help call from ECA passes through Runlayer, where your policies can allow, alert, mask, or block it.
Audit trail (available)
Each call is recorded with the user, ECA as the client, the tool, and the policy and scanner decisions.
Native enforcement adapter (not available)
Runlayer has no device-side adapter for ECA yet, so control happens at the gateway.
Frequently asked questions
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