Connect Gong to Crush
Give Crush governed access to Gong’s 22 tools through Runlayer, with identity, policy, scanning, and audit on every call.
Set up
Add Gong to Crush in four steps
Admins approve the server once. Everyone in Crush then gets it through the same governed connection.
- 1
Approve Gong in Runlayer
Add Gong from the catalog and choose who can use it and which of its tools are allowed.
- 2
Connect Crush to Runlayer
Users add the Runlayer Plugin to Crush by following Runlayer’s setup guide. Crush reaches Gong’s 22 tools through the Runlayer Plugin’s search and execute tools instead of listing each one.
Crush setup guide - 3
Sign in to Gong
Sign in the way Gong requires. Runlayer holds the credentials so they stay out of the client’s configuration.
- 4
Use Gong from Crush
Gong’s approved tools appear in Crush. Every call is checked against policy and recorded.
Tools
22 Gong tools in Crush
Runlayer policy decides which of these Crush users can call.
Assign prospects
Assign prospects (contacts or leads from CRM) to a Gong Engage flow.
Find by email
Find all references to an email address in Gong.
Find by phone
Find all references to a phone number in Gong.
Get call
Get detailed information about a specific Gong call by its ID.
Get call slim
Get a Gong call by ID (slim response).
Get calls in folder
Get a list of calls saved in a specific library folder.
Get library folders
Get the structure of public library folders in Gong.
Get transcripts
Retrieve transcripts for Gong calls.
Control
What Runlayer can see and stop in Crush
Some controls apply to every client at the gateway. Others depend on what Crush exposes to Runlayer.
Gateway policy (available)
Every Gong call from Crush passes through Runlayer, where your policies can allow, alert, mask, or block it.
Audit trail (available)
Each call is recorded with the user, Crush as the client, the tool, and the policy and scanner decisions.
Native enforcement adapter (not available)
Runlayer has no device-side adapter for Crush yet, so control happens at the gateway.
Frequently asked questions
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