Connect Gong to Claude Code
Give Claude Code governed access to Gong’s 22 tools through Runlayer, with identity, policy, scanning, and audit on every call.
Set up
Add Gong to Claude Code in four steps
Admins approve the server once. Everyone in Claude Code then gets it through the same governed connection.
- 1
Approve Gong in Runlayer
Add Gong from the catalog and choose who can use it and which of its tools are allowed.
- 2
Connect Claude Code to Runlayer
Runlayer’s CLI installs the Runlayer Plugin natively in Claude Code, and an Anthropic org install also reaches Claude Code. With direct tool listing turned on for your deployment, Gong’s 22 tools show up in Claude Code’s own tool list (supported Claude Code versions).
Claude Code setup guide - 3
Sign in to Gong
Sign in the way Gong requires. Runlayer holds the credentials so they stay out of the client’s configuration.
- 4
Use Gong from Claude Code
Gong’s approved tools appear in Claude Code. Every call is checked against policy and recorded.
Tools
22 Gong tools in Claude Code
Runlayer policy decides which of these Claude Code users can call.
Assign prospects
Assign prospects (contacts or leads from CRM) to a Gong Engage flow.
Find by email
Find all references to an email address in Gong.
Find by phone
Find all references to a phone number in Gong.
Get call
Get detailed information about a specific Gong call by its ID.
Get call slim
Get a Gong call by ID (slim response).
Get calls in folder
Get a list of calls saved in a specific library folder.
Get library folders
Get the structure of public library folders in Gong.
Get transcripts
Retrieve transcripts for Gong calls.
Control
What Runlayer can see and stop in Claude Code
Some controls apply to every client at the gateway. Others depend on what Claude Code exposes to Runlayer.
Gateway policy (available)
Every Gong call from Claude Code passes through Runlayer, where your policies can allow, alert, mask, or block it.
Audit trail (available)
Each call is recorded with the user, Claude Code as the client, the tool, and the policy and scanner decisions.
Client hooks (available)
Capture supported prompts, reasoning, local and MCP tool calls, responses, and scanner decisions in real time.
Anthropic inference hooks (available)
With Claude Enterprise, Anthropic sends each governed Claude Code prompt to Runlayer before inference, with nothing installed on devices (Anthropic beta).
OTLP telemetry (available)
Claude Code can export OpenTelemetry logs to Runlayer for observe-only session reconstruction.
Stop a call before it runs (available)
Runlayer can deny a tool call before Claude Code runs it.
Block output after it runs (available)
Runlayer can block a tool’s output before Claude Code’s model sees it.
Redact output in place (available)
Runlayer can mask sensitive parts of a tool’s output in Claude Code and pass the rest through.
In Claude Code
- When a tool fails, Runlayer records the error but cannot hide it.
Frequently asked questions
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