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Connect Twilio Docs to ChatGPT

Give ChatGPT governed access to Twilio Docs through Runlayer, with identity, policy, scanning, and audit on every call.

Set up

Add Twilio Docs to ChatGPT in four steps

Admins approve the server once. Everyone in ChatGPT then gets it through the same governed connection.

  1. 1

    Approve Twilio Docs in Runlayer

    Add Twilio Docs from the catalog and choose who can use it and which of its tools are allowed.

  2. 2

    Connect ChatGPT to Runlayer

    Admins publish the Runlayer Plugin and its skill to the whole ChatGPT organization. With direct tool listing turned on for your deployment, Twilio Docs’s tools show up in ChatGPT’s own tool list.

    ChatGPT setup guide
  3. 3

    Sign in to Twilio Docs

    Sign in the way Twilio Docs requires. Runlayer holds the credentials so they stay out of the client’s configuration.

  4. 4

    Use Twilio Docs from ChatGPT

    Twilio Docs’s approved tools appear in ChatGPT. Every call is checked against policy and recorded.

Tools

Twilio Docs tools in ChatGPT

Twilio Docs reports its tools when your organization connects it, so the list depends on your deployment.

Control

What Runlayer can see and stop in ChatGPT

Some controls apply to every client at the gateway. Others depend on what ChatGPT exposes to Runlayer.

  • Gateway policy (available)

    Every Twilio Docs call from ChatGPT passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, ChatGPT as the client, the tool, and the policy and scanner decisions.

  • Compliance API import (available)

    OpenAI Compliance Logs Platform imports ChatGPT web chats for review.

  • Managed browser extension (available)

    Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.

  • Native enforcement adapter (not available)

    Runlayer has no device-side adapter for ChatGPT yet, so control happens at the gateway.

Frequently asked questions

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