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Connect PagerDuty to ChatGPT

Give ChatGPT governed access to PagerDuty’s 18 tools through Runlayer, with identity, policy, scanning, and audit on every call.

Book a demo ChatGPT setup guide

Set up

Add PagerDuty to ChatGPT in four steps

Admins approve the server once. Everyone in ChatGPT then gets it through the same governed connection.

  1. 1

    Approve PagerDuty in Runlayer

    Add PagerDuty from the catalog and choose who can use it and which of its tools are allowed.

  2. 2

    Connect ChatGPT to Runlayer

    Admins publish the Runlayer Plugin and its skill to the whole ChatGPT organization. With direct tool listing turned on for your deployment, PagerDuty’s 18 tools show up in ChatGPT’s own tool list.

    ChatGPT setup guide
  3. 3

    Sign in to PagerDuty

    Each user signs in to PagerDuty with OAuth. Runlayer keeps the tokens out of the client’s configuration.

  4. 4

    Use PagerDuty from ChatGPT

    PagerDuty’s approved tools appear in ChatGPT. Every call is checked against policy and recorded.

Tools

18 PagerDuty tools in ChatGPT

Runlayer policy decides which of these ChatGPT users can call.

  • Browse activity

    Read PagerDuty account activity (log entries).

  • Browse alert grouping

    Read PagerDuty alert grouping settings.

  • Browse change events

    Read PagerDuty change event data.

  • Browse escalation policies

    Read PagerDuty escalation policy data.

  • Browse event orchestrations

    Read PagerDuty event orchestration data.

  • Browse incidents

    Read PagerDuty incident data.

  • Browse schedules

    Read PagerDuty schedules and on-call data.

  • Browse services

    Read PagerDuty service data.

See all 18 PagerDuty tools

Control

What Runlayer can see and stop in ChatGPT

Some controls apply to every client at the gateway. Others depend on what ChatGPT exposes to Runlayer.

  • Gateway policy (available)

    Every PagerDuty call from ChatGPT passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, ChatGPT as the client, the tool, and the policy and scanner decisions.

  • Compliance API import (available)

    OpenAI Compliance Logs Platform imports ChatGPT web chats for review.

  • Managed browser extension (available)

    Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.

  • Native enforcement adapter (not available)

    Runlayer has no device-side adapter for ChatGPT yet, so control happens at the gateway.

Frequently asked questions

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