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Connect NetSuite to ChatGPT

Give ChatGPT governed access to NetSuite’s 17 tools through Runlayer, with identity, policy, scanning, and audit on every call.

Book a demo ChatGPT setup guide

Set up

Add NetSuite to ChatGPT in four steps

Admins approve the server once. Everyone in ChatGPT then gets it through the same governed connection.

  1. 1

    Approve NetSuite in Runlayer

    Add NetSuite from the catalog and choose who can use it and which of its tools are allowed.

  2. 2

    Connect ChatGPT to Runlayer

    Admins publish the Runlayer Plugin and its skill to the whole ChatGPT organization. With direct tool listing turned on for your deployment, NetSuite’s 17 tools show up in ChatGPT’s own tool list.

    ChatGPT setup guide
  3. 3

    Sign in to NetSuite

    Each user signs in to NetSuite with OAuth. Runlayer keeps the tokens out of the client’s configuration.

  4. 4

    Use NetSuite from ChatGPT

    NetSuite’s approved tools appear in ChatGPT. Every call is checked against policy and recorded.

Tools

17 NetSuite tools in ChatGPT

Runlayer policy decides which of these ChatGPT users can call.

  • Ns create record

    Create a new record in NetSuite.

  • Ns get accounting books

    Returns all accounting books available to the user for report execution.

  • Ns get accounting contexts

    Returns all accounting contexts available to the user for report execution.

  • Ns get nexus IDS

    Returns all nexus IDs available to the user for report execution.

  • Ns get record

    Retrieve a record from NetSuite.

  • Ns get record type metadata

    Get metadata information about all record types or from a specific record type including available fields and their types

  • Ns get subsidiaries

    Returns all the subsidiaries available to the user for the report tool.

  • Ns get suite ql metadata

    Retrieves SuiteQL metadata for either all record types list or a specific record type and should be called before runCustomSuiteQL to discover which fields you can safely select, filter, and sort on.

See all 17 NetSuite tools

Control

What Runlayer can see and stop in ChatGPT

Some controls apply to every client at the gateway. Others depend on what ChatGPT exposes to Runlayer.

  • Gateway policy (available)

    Every NetSuite call from ChatGPT passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, ChatGPT as the client, the tool, and the policy and scanner decisions.

  • Compliance API import (available)

    OpenAI Compliance Logs Platform imports ChatGPT web chats for review.

  • Managed browser extension (available)

    Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.

  • Native enforcement adapter (not available)

    Runlayer has no device-side adapter for ChatGPT yet, so control happens at the gateway.

Frequently asked questions

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