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Connect Jam to ChatGPT

Give ChatGPT governed access to Jam’s 15 tools through Runlayer, with identity, policy, scanning, and audit on every call.

Set up

Add Jam to ChatGPT in four steps

Admins approve the server once. Everyone in ChatGPT then gets it through the same governed connection.

  1. 1

    Approve Jam in Runlayer

    Add Jam from the catalog and choose who can use it and which of its tools are allowed.

  2. 2

    Connect ChatGPT to Runlayer

    Admins publish the Runlayer Plugin and its skill to the whole ChatGPT organization. With direct tool listing turned on for your deployment, Jam’s 15 tools show up in ChatGPT’s own tool list.

    ChatGPT setup guide
  3. 3

    Sign in to Jam

    Sign in the way Jam requires. Runlayer holds the credentials so they stay out of the client’s configuration.

  4. 4

    Use Jam from ChatGPT

    Jam’s approved tools appear in ChatGPT. Every call is checked against policy and recorded.

Tools

15 Jam tools in ChatGPT

Runlayer policy decides which of these ChatGPT users can call. 13 read data only.

  • Get Jam bug report details and metadata

    Retrieve comprehensive metadata and details for a specific Jam bug report.

  • Get network activity and HTTP request logs

    Extract network activity logs captured during the Jam session.

  • Get browser console output and javascript logs

    Retrieve browser console output captured during the Jam session.

  • Get user interaction timeline and events

    Access the complete timeline of user interactions captured in the Jam.

  • Get custom Jam metadata

    Retrieve custom metadata set via the jam.metadata() SDK.

  • Get visual screenshots and image attachments

    Retrieve visual screenshots and image attachments from screenshot-type Jams.

  • Analyze video recording

    Extract user intents from a Jam recording.

  • Get video transcript

    Retrieve the speech transcript (captions) from a video Jam recording in WebVTT format with timestamps.

See all 15 Jam tools

Control

What Runlayer can see and stop in ChatGPT

Some controls apply to every client at the gateway. Others depend on what ChatGPT exposes to Runlayer.

  • Gateway policy (available)

    Every Jam call from ChatGPT passes through Runlayer, where your policies can allow, alert, mask, or block it.

  • Audit trail (available)

    Each call is recorded with the user, ChatGPT as the client, the tool, and the policy and scanner decisions.

  • Compliance API import (available)

    OpenAI Compliance Logs Platform imports ChatGPT web chats for review.

  • Managed browser extension (available)

    Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.

  • Native enforcement adapter (not available)

    Runlayer has no device-side adapter for ChatGPT yet, so control happens at the gateway.

Frequently asked questions

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