Connect Carta CRM to ChatGPT
Give ChatGPT governed access to Carta CRM through Runlayer, with identity, policy, scanning, and audit on every call.
Set up
Add Carta CRM to ChatGPT in four steps
Admins approve the server once. Everyone in ChatGPT then gets it through the same governed connection.
- 1
Approve Carta CRM in Runlayer
Add Carta CRM from the catalog and choose who can use it and which of its tools are allowed.
- 2
Connect ChatGPT to Runlayer
Admins publish the Runlayer Plugin and its skill to the whole ChatGPT organization. With direct tool listing turned on for your deployment, Carta CRM’s tools show up in ChatGPT’s own tool list.
ChatGPT setup guide - 3
Sign in to Carta CRM
Sign in the way Carta CRM requires. Runlayer holds the credentials so they stay out of the client’s configuration.
- 4
Use Carta CRM from ChatGPT
Carta CRM’s approved tools appear in ChatGPT. Every call is checked against policy and recorded.
Tools
Carta CRM tools in ChatGPT
Carta CRM reports its tools when your organization connects it, so the list depends on your deployment.
Control
What Runlayer can see and stop in ChatGPT
Some controls apply to every client at the gateway. Others depend on what ChatGPT exposes to Runlayer.
Gateway policy (available)
Every Carta CRM call from ChatGPT passes through Runlayer, where your policies can allow, alert, mask, or block it.
Audit trail (available)
Each call is recorded with the user, ChatGPT as the client, the tool, and the policy and scanner decisions.
Compliance API import (available)
OpenAI Compliance Logs Platform imports ChatGPT web chats for review.
Managed browser extension (available)
Managed Chrome, Edge, and Firefox deployments can monitor supported web-chat activity and apply prompt-time controls where the surface permits it.
Native enforcement adapter (not available)
Runlayer has no device-side adapter for ChatGPT yet, so control happens at the gateway.
Frequently asked questions
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